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HR.com | When Engaging with Employees for Feedback: 3 Mistakes to Avoid
However, while many businesses are finally on board to invest the time and money in keeping employees engaged, they’re still using...


A Survival Guide to Implementing Employee Feedback
After Uber’s Susan Fowler scandal and Google’s recent controversial memo, many companies are tiptoeing around their employees, perhaps...


Martech Advisor | Leading Employees that Talk
Carol Lee Andersen, President, Questback, discusses, in our current age of Big Data, massive data sets from solicited employee feedback...


Entrepreneur | Respect People's Right to Review Your Company Online...
Here's the problem, and it happens a lot: Job-seekers find an opening and immediately research the employer. They visit the company...


HR Technologist | How Ongoing Employee Feedback Can Help Navigate a Major Company Transition
In times of great internal change, employees are your best resource for gauging progress. Carol Lee Andersen, President of Questback,...


Why Every Business Needs a Whistleblowing Solution
Uber. Enron. Eli Lilly. I could go on and on in listing companies who have nearly or actually fallen to their death thanks to the lack of...


What Jet Blue's New Check-in Process Illuminates About Employee Feedback
As a frequent flyer, I, like others, have had my fair share of poor travel experiences. This year alone, I lost my Mac laptop when a...


How To Bridge the Gap Between HR and Marketing to Engage Employees
In most business, HR and marketing are siloed. No surprise there. Yet by breaking down those silos, marketing can get their hands on...


The Chief Feedback Officer: Is This Role Right For Your Team?
Several years ago, big data was for big companies alone. These days, it’s transformed from an elite business measure to a basic and...


HR Technologist | Q&A with Carol Lee Andersen, Questback President
Voted as one of the Top 150 Most Powerful Women in New Zealand, Carol Lee Andersen serves as the president of Questback. As president,...
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